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High Standard Of Care
We are proud of our reputation for care -75% of our business being by word of mouth -and feel confident that a random telephone call to Bognor Regis Social Services or a local GP would result in a good reference. We are also very proud of our Testimonials File, containing many complimentary letters and cards from relatives. Our Inspections speak for themselves. Copies are available on request. Our inspection reports are accessible via web site www.csci.co.uk
Medicines are administered in accordance with CSCI standards. Residents can selfmedicate if appropriate. When possible, residents can continue to use their existing Health Centre doctors. Alternatively, several good local practices can be recommended. Residents are allowed alcohol on the approval of their doctor.
Healthcall Opticians visit our Home regularly to give eye tests to residents but we can arrange transport to a local Optician of his/her choice. NHS glasses are free
(private frames, lenses and transport are paid for by the residents).
Dental Treatment is available from Mr. Quilter , our Home's NHS dentist, for DSS clients treatment free of charge. For private clients there is a small charge (£4.50 for a check up and the dentist will quote a fee for treatment.)
Chiropody, John Gearing visits alternate months (charges £10.00 per session).
FREE Incontinence aids are provided from our standard stock. (Other requests are invoiced to the client.) .
Hairdressing -Beverley tries to visits Aronel Cottage on Mondays / Wednesdays. Facilities now include a new hair salon sink.
Charges from Dry Trim.............................................................£5.00
Shampoo & Set or Blow Dry..............................£7.00
Trim, Shampoo & Set or Cut and Blow Dry ..........£9.00
Perm ..........................................................£24.00
Manicures, aromatherapy and reflexology are available from Elaine Cleeves RN qualified therapist ( £4.00 per session)
Newspapers, Shops, Chiropodist, Hairdresser, and Therapists will post invoice directly to the named advocate who is responsible for settling the account.
Staff
Staff are issued with name badges displaying their Christian names. Aronel Cottage has more staff on duty than required by CSCI minimum standards. All our staff have undertaken Induction training. We aim to exceed 50% NVQ2 care assistants.. Our Matron Julia is in overall charge of residents' care, helped by trained Nurses providing 24-hour nursing care, with their team of Care Assistants.
Two/three chosen Care Assistants are your named Key Workers who are the main point of contact throughout the week.
Our staff work in three shifts, covering morning, afternoon and night duties. At each change of shift, staff are updated from your personal Care Plan.
Staff are unable to accept gifts or money, but donations can be made to the Staff Social Fund, which is put towards staff outings etc.
We like to think that Aronel Cottage is well known for:
. • Meeting individual needs
. • Caring for the deaf/blind
. • Caring for the pleasantly disorientated (short term memory loss)
. • Bereavement, depression and anxiety
. • Wound treatments
. • Parkinsons Disease
. • Diabetes
Equipment
The Home has a good inventory of equipment to meet most requirements, ( with the exception of very specialised aids, for which residents meet the costs).
