We embarked on the Investors in People award in September 1998, having been told after an initial audit, that the philosophy of the home at the time encompassed at least 50% of what was required to achieve the award. We decided to take on the challenge and first gained the award in September, 1999, and were re-awarded in 2002, 2005 & 2008. when people ask “what is Investors in People”, one explanation is that you are a listening business which actions suggestions & providing staff with training and development.