We are proud of our reputation for care – 75% of our business being by word of mouth and feel confident that a random telephone call to Bognor Regis Social Services or a local GP would result in a good reference. We are also very proud of our Testimonials File, containing many complimentary letters and cards from relatives. Our Inspections speak for themselves. Copies are available on request. Our inspection reports are accessible via web site www.cqc.org.uk
Medicines are administered in accordance with NMC standards. Residents can self medicate if appropriate. When possible, residents can continue to use their existing Health Centre doctors. Alternatively, several good local practices can be recommended. Residents are allowed alcohol on the approval of their doctor.
Healthcall Opticians visit our Home regularly to give eye tests to residents but we can arrange transport to a local Optician of their choice. NHS glasses are free (private frames, lenses and transport are paid for by the residents).
Denture Treatment (NHS) is available from at the Home other NHS treatment can usually be arranged via a local surgery.
Chiropody, John Gearing visits alternate months (charges £10.00 per session).
FREE Incontinence aids are provided from our standard stock. (Other requests are invoiced to the client).
Hairdressing – Beverley tries to visit Aronel Cottage on Tuesdays/Thursdays. Facilities now include a new hair salon sink.
The Newsagents, Chiropodist, Hairdresser, and Therapists will post invoice directly to the named advocate who is responsible for settling the account.
The Home has a good inventory of equipment to meet most requirements. (Very specialised equipment is usually provided by the NHS. Should this not be the case then the resident advocate is responsible for the hire cost.)