Contact Aronel Cottage
5 Highfield Road,
Mr & Mrs Julian and Lorraine Hitchcock – Proprietors
Basil Aluckal – Registered Manager
Nikki Simister – Office Administrator
Denisa Szaboova – Housekeeper
Fernand Anciete – Head Chef
Contact us by Telephone
Office Phone: Due to the overwhelming number of nuisance/ sales calls, we have reluctantly outsourced the initial answering of the telephone to a reception service. Be assured, genuine callers are patched through, if the line is engaged the home is forwarded an e-mail ‘missed call’ but sometimes rather than leave messages it might be appropriate to call back.
Resident’s Calls: A digital mobile telephone, which gives good reception in most of the buildings and gardens, is available for residents’ use free of charge for local off-peak calls. (For all international calls British Telecom’s Advice of Deduction and Charge (ADC) system is used).
Private Room Phones: All rooms have telephone points, Residents can have their own personal lines fitted typically for 10 to 14 days (utility services will invoice the resident’s NOK directly).
Staff are happy to take messages and help with outgoing calls.
Mail is delivered to the office, where it is sorted and then taken round to residents’ rooms.
If residents are unable to comprehend their own mail we will forward on to relatives.
Occasionally stamps and stationery can be provided courtesy of the home.
The office email address can be used for sending and receiving residents’ mail. But we do not always open our email inbox every day. Please phone through urgent messages and post birthday cards etc.
Alternatively you can use the above form.