General Info
Transport
We usually arrange transport for outpatient appointments via the resident’s GP, relatives, or voluntary services. Should transport not be provided for free by NHS, the Home will ensure that Residents can attend their appointments. We use a number of local wheelchair taxi services for which the resident is responsible for settling their accounts should family be unavailable to accompany residents, a member of staff is available at a cost of £15 per hour.
Visiting
Visitors are asked to visit between 10 am and 7 pm and are usually offered a ‘cuppa’. We try to remember but do ask. Please try to avoid meal times.
Newspapers
Personal deliveries can be arranged via the local newsagent. Families are responsible for arranging newspaper deliveries and settling the account.
Books
The home has a small selection of books and magazines. We will try to help with reasonable requests. We also subscribe to the Blind Association, Talking Book Service.
Independence
Residents should have the right to make choices. But, when appropriate, should accept the advice of the duty nurse. (Risk Assessment)